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Understanding your electric utility bill
FAQ for customers to better understand how to read their electric utility bill...
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Our Mission...
To help resolve conflicts between utilities and their customers through investigation, mediation, and education
Our Mission...
To fairly and efficiently exercise formal and informal audit and advocacy functions to ensure safe and reliable utility service at reasonable rates
Public Staff's Goal...
To ensure that customer interests are represented in the development and application of public policy by serving as a resource to the North Carolina Utilities Commission, government agencies, Governor’s Office and the North Carolina General Assembly